Native M2 Pro Water Purifier Review (2025): Is This Smart RO Water Purifier Worth Buying?

Native M2 Pro Water Purifier Review

Clean drinking water has become a necessity rather than a luxury. With increasing concerns about water contamination, high TDS levels, heavy metals, bacteria, and viruses, choosing the right water purifier is one of the most important decisions for any household. In this detailed Native M2 Pro Water Purifier Review (2025), we will examine whether Urban Company’s latest smart RO purifier actually delivers on its promises.

The Native M2 Pro enters the market with several unique features that immediately differentiate it from traditional RO systems. These include:

Smart real-time TDS tracking
Touch-screen dispensing
Built-in battery backup
10-stage purification
Copper + Alkaline + Mineraliser technology
App-based filter monitoring
2-year unconditional warranty
No service required for 2 years

At first glance, the product appears designed to solve one of the biggest frustrations associated with water purifiers: recurring maintenance costs.

Most RO brands require periodic servicing, filter replacements, and annual maintenance contracts. The Native M2 Pro claims to eliminate these concerns for two years.

But does it actually work?

Let’s find out.

Quick Verdict

Overall Rating: 4.5/5

Category	Rating
Water Purification	4.8/5
Smart Features	4.9/5
Ease of Use	4.8/5
Installation Experience	4.6/5
Value for Money	4.7/5
Maintenance Cost	5/5
Design & Build	4.7/5

Pros

✔ No service required for 2 years

✔ Real-time TDS monitoring

✔ App connectivity

✔ Built-in battery backup

✔ Touch dispensing system

✔ Premium modern design

✔ 2-year unconditional warranty

✔ Suitable for multiple water sources

✔ Free installation

Cons

✘ Higher initial price than basic RO purifiers

✘ Requires internet connectivity for smart monitoring features

✘ Additional accessories may be required in some installations

✘ A few customers reported early technical issues

Our Recommendation

If you are looking for a smart water purifier with low maintenance costs and modern convenience features, the Native M2 Pro is currently one of the most innovative options available in India.

Check Latest Price & Offers

👉 Click here to check the latest discounts, EMI offers, and cashback deals available on Amazon.

Key Specifications Table

Specification	Details
Brand	Native by Urban Company
Model	Native M2 Pro
Purification Technology	RO + UV + Copper + Alkaline + Mineraliser
Purification Stages	10 Stage
Storage Capacity	8 Litres
Warranty	2 Years Unconditional
Service Requirement	No Service for 2 Years
Smart Monitoring	Yes
App Connectivity	Yes
Battery Backup	Yes
Touch Dispensing	Yes
Suitable Water Sources	Borewell, Tanker, Municipal
Installation	Free
Current Price	₹18,699 (may vary)

Price & Latest Offers

The Native M2 Pro has an MRP of ₹28,999 but is often available at a significant discount.

Current pricing places it around ₹18,699, making it approximately 36% cheaper than its listed retail price.

This pricing becomes particularly attractive when considering the included warranty and maintenance benefits.

Many competing RO systems may initially cost less but eventually require:

Annual maintenance contracts
Multiple filter changes
Technician visits
Membrane replacements

These costs accumulate over time.

The Native M2 Pro attempts to reduce this ownership burden by providing a two-year service-free period.

Available offers typically include:

No Cost EMI
Amazon Pay Later
Bank discounts
Cashback rewards
Business GST invoices

Always verify the latest pricing before purchase, as discounts frequently change.

Unboxing & What’s Included

The package includes:

Native M2 Pro Water Purifier
Installation Kit
External Sediment Filter
Power Adapter
User Manual
Warranty Card
TDS Meter

The inclusion of a TDS meter is particularly useful because users can independently verify water quality before and after purification.

The packaging feels premium and secure.

Components arrive well protected, reducing the likelihood of transit damage.

Detailed Feature Breakdown

The reason many buyers are considering the Native M2 Pro is not just water purification.

It is the combination of purification and smart functionality.

Let’s examine each feature individually.

Built-In Battery Backup

One of the most useful additions in this purifier is the integrated battery backup system.

Many traditional RO systems become difficult to use during power cuts.

The Native M2 Pro solves this issue by allowing users to dispense stored water even when electricity is unavailable.

Benefits include:

Water access during outages
Better convenience
Improved reliability
Reduced dependency on continuous power

For Indian households facing occasional power interruptions, this feature adds genuine value.

Why It Matters

Most brands focus only on purification.

Native focuses on the overall user experience.

This feature may appear small initially but becomes highly useful during emergencies.

Native M2 Pro Water Purifier Review (2025) Recommendation

If uninterrupted access to drinking water is important for your family, the battery backup feature alone can justify considering the Native M2 Pro.

Touch Screen Dispensing

The touch-enabled dispensing system gives the purifier a premium feel.

Unlike conventional push-button dispensers, users interact through a modern backlit touch panel.

Features include:

Touch controls
Backlit display
Guide lighting
Easy operation
Improved aesthetics

The interface feels intuitive and modern.

Even first-time users can operate it without difficulty.

User Experience

The dispensing mechanism is smooth.

The controls respond quickly.

The interface is easy to understand.

The overall experience feels closer to using a premium kitchen appliance than a traditional water purifier.

Custom Preset Bottle Filling

This feature deserves special attention.

Most water purifiers require users to manually stop dispensing.

The Native M2 Pro introduces preset dispensing modes.

These modes allow users to fill:

Glasses
Bottles
Free-flow containers

Users can customize volumes through the mobile application.

Benefits

This reduces:

Water wastage
Overflows
Daily inconvenience

For families that frequently refill bottles, this feature saves time and effort.

Smart Real-Time TDS Monitoring

This is arguably one of the strongest selling points of the Native M2 Pro.

Most consumers have no idea about the quality of water entering their purifier.

The Native M2 Pro changes this by providing real-time visibility into water quality metrics.

Users can monitor:

Input TDS
Output TDS
Purification performance
Consumption data

directly from the Urban Company application.

Why TDS Monitoring Matters

TDS stands for Total Dissolved Solids.

Higher TDS levels can indicate excessive minerals, contaminants, or impurities.

Real-time tracking allows users to:

Verify purifier performance
Monitor water quality
Detect potential issues early

This transparency is rare in traditional water purifiers.

Practical Benefits

Many users purchase RO systems without knowing whether purification is functioning correctly.

The Native M2 Pro provides measurable data instead of relying on assumptions.

That builds trust.

Filter Health Tracking

Another standout feature is the filter health monitoring system.

Traditional water purifiers often leave users guessing when maintenance is required.

The Native M2 Pro takes a proactive approach.

Users receive insights regarding:

Filter condition
Usage history
Diagnostic reports
Performance alerts

The system can identify issues before they become serious problems.

This reduces unexpected breakdowns and improves overall reliability.

Urban Company App Experience

The mobile application serves as the control center for the Native M2 Pro.

The app allows users to:

Monitor TDS
Check filter health
View water consumption
Receive service alerts
Track purifier activity
Adjust preset dispensing settings

The interface is user-friendly and organized.

Even users unfamiliar with smart home technology can navigate it easily.

Is The App Actually Useful?

In many appliances, apps feel like unnecessary additions.

In this case, the application provides genuinely useful functionality.

The ability to monitor purifier health remotely adds convenience and peace of mind.

For tech-savvy households, this feature significantly enhances the ownership experience.

10-Stage RO + UV + Copper + Alkaline + Mineraliser Purification

Water purification technology is the heart of any RO system, and this is where the Native M2 Pro Water Purifier stands out.

Instead of relying on a simple RO membrane, the purifier uses a 10-stage purification process designed to remove contaminants while restoring essential minerals.

What Does the 10-Stage Purification Process Do?

The system combines multiple technologies:

✅ Sediment Filtration

✅ Pre-Filtration

✅ Activated Carbon Filtration

✅ RO Membrane Purification

✅ UV Sterilization

✅ Copper Enrichment

✅ Alkaline Enhancement

✅ Mineraliser Technology

✅ Post Carbon Filtration

✅ Safe Storage Protection

Why Is This Important?

Why Native M2 Pro Water Purifier Review (2025) Is Important?

Many traditional RO systems remove impurities but also strip away beneficial minerals.

The Native M2 Pro follows a different approach.

It first purifies water thoroughly and then reintroduces essential minerals like:

Calcium
Magnesium
Copper

This helps improve both taste and drinking quality.

Suitable For Multiple Water Sources

One of the biggest advantages is its ability to handle:

✔ Borewell Water

✔ Tanker Water

✔ Municipal Water

✔ Tap Water

This makes it a versatile option for Indian households where water quality can vary significantly.

Quick Take from Native M2 Pro Water Purifier Review (2025)

If your primary concern is safe drinking water regardless of water source, the Native M2 Pro offers a comprehensive purification setup that goes beyond basic RO technology.

2-Year No-Service Promise

Let’s address the feature that attracts most buyers.

No Service For 2 Years

Traditional RO systems often require:

Filter replacements
Technician visits
Annual Maintenance Contracts (AMC)
Membrane changes

These recurring costs can become frustrating over time.

The Native M2 Pro claims to eliminate these concerns for a full 2 years. This is the best benefit of this Native M2 Pro Water Purifier Review (2025).

How Does It Achieve This?

According to the brand, the purifier uses:

Advanced filtration architecture
Self-cleaning technology
Long-life filters
Multi-layer filtration

The goal is to extend filter life without compromising purification performance.

Estimated Savings

Urban Company claims users can save up to:

💰 ₹20,000 over 8 years

when compared to traditional RO systems requiring frequent servicing.

Why This Matters

Many customers don’t realize that the actual cost of a water purifier extends beyond the purchase price.

Native M2 Pro Water Purifier Review (2025)

Annual servicing expenses often include:

Service Type	Typical Cost
AMC	₹2,000-₹5,000
Filter Change	₹1,500-₹4,000
Membrane Replacement	₹2,000-₹5,000
Technician Visit	₹300-₹700

These costs add up quickly.

The Native M2 Pro aims to remove this burden during the first two years.

2-Year Unconditional Warranty

Most water purifier warranties contain multiple conditions.

This is where Native M2 Pro offers a unique proposition.

What’s Covered?

According to the product specifications:

✅ Filters

✅ Membranes

✅ Electrical Components

✅ Internal Parts

What Makes It Different?

The warranty remains applicable regardless of:

Input water quality
Water consumption levels
Regular household usage

This is a significant advantage compared to many brands that limit warranty coverage under specific conditions.

Peace of Mind Factor

For many buyers, the warranty itself becomes a major purchasing factor.

Knowing that critical components are covered for two years reduces ownership risk.

Installation Process

One of the most common questions buyers ask is:

“Is Native M2 Pro installation free?”

The answer is Yes.

Installation Included

Urban Company provides:

✔ Free Installation

✔ Professional Setup

✔ Scheduled Appointment

✔ Initial Demonstration

Installation Timeline

In most cases:

Product gets delivered.
Installation request is generated.
Technician contacts customer.
Installation date is scheduled.
Setup is completed.

Additional Charges

In some homes, extra accessories may be required.

Examples include:

Pressure pumps
Additional piping
Water pressure equipment

Typical additional charges range between:

₹250 – ₹950

depending on installation requirements.

Water Taste & Quality

Let’s discuss something customers care about the most.

How Does The Water Taste?

Based on customer feedback and purifier design, the water quality is generally described as:

💧 Clean

💧 Fresh

💧 Neutral

💧 Smooth

💧 Pleasant to drink

Why Does It Taste Better?

The combination of:

RO purification
Mineraliser technology
Copper enrichment
Alkaline enhancement

helps avoid the flat taste often associated with older RO systems.

Family Usage Experience

For daily consumption, users report:

✔ Better drinking experience

✔ Suitable for cooking

✔ Good taste consistency

✔ No unpleasant odor

Performance With Borewell Water

Many Indian households depend on borewell water.

This water source often contains:

High TDS
Heavy minerals
Hardness
Sediments

Is Native M2 Pro Good For Borewell Water?

Yes.

The RO membrane and multi-stage purification process are specifically designed to reduce contaminants commonly found in borewell water.

Ideal For

✔ Villas

✔ Independent Homes

✔ Semi-Urban Areas

✔ Rural Households

Verdict of Native M2 Pro Water Purifier Review (2025)

If your home relies on borewell water, the Native M2 Pro is a strong candidate worth considering.

Performance With Tanker Water

Tanker water quality can vary dramatically.

One delivery may be acceptable while another may contain significantly higher contamination levels.

Why Tanker Water Is Challenging

Potential issues include:

Sediments
High TDS
Unknown source quality
Bacterial contamination

How Native M2 Pro Helps

The purifier’s:

RO technology
UV purification
Multi-stage filtration

work together to address these concerns.

Verdict of Native M2 Pro Water Purifier Review (2025)

For households using tanker water regularly, the Native M2 Pro offers valuable peace of mind.

Performance With Municipal Water

Municipal water is generally treated before reaching households.

However, contamination can still occur through:

Aging pipelines
Storage tanks
Distribution systems

Why Purification Still Matters

Even when water appears clean, invisible contaminants may remain.

The Native M2 Pro removes:

Heavy metals
Bacteria
Viruses
Impurities

while restoring essential minerals.

Verdict Native M2 Pro Water Purifier Review (2025)

Municipal water users can benefit from improved safety and better taste.

Pros & Cons

Pros

✅ Smart real-time TDS monitoring

✅ Touch-screen dispensing

✅ Built-in battery backup

✅ Mobile app integration

✅ 10-stage purification

✅ Copper + Alkaline + Mineraliser technology

✅ 2-year no-service promise

✅ 2-year unconditional warranty

✅ Attractive modern design

✅ Free installation

✅ Suitable for all major water sources

Cons

❌ Premium pricing

❌ App features require smartphone usage

❌ Additional accessories may be needed during installation

❌ A small number of users reported early technical issues

Customer Reviews Analysis

Customer reviews provide valuable insight into real-world performance.

Overall Ratings

⭐ 4.4 out of 5 stars

⭐ 1,432+ Ratings

⭐ Amazon’s Choice Badge

⭐ 3000+ purchases in recent months

What Customers Like in Native M2 Pro Water Purifier Review (2025)?

Smart Features

Many buyers praise:

Real-time monitoring
Mobile app
Touch controls

Water Quality

Positive comments frequently mention:

Good taste
Clean water
Reliable purification

Design

Users appreciate:

Premium appearance
Modern display
Elegant aesthetics

Low Maintenance

The 2-year no-service promise receives significant attention.

Many customers view this as a major advantage compared to competing brands.

Common Complaints

A small number of buyers reported:

Early hardware issues
Installation delays
Occasional app connectivity concerns

These complaints appear to represent a minority of overall reviews.

Native M2 Pro vs Native M1

Many buyers compare these two models.

Quick Comparison

Feature	Native M1	Native M2 Pro
RO + UV	Yes	Yes
Copper + Alkaline	Yes	Yes
App Connectivity	Limited	Advanced
Touch Dispensing	No	Yes
Preset Dispensing	No	Yes
Battery Backup	No	Yes
Smart TDS Tracking	Basic	Advanced
Premium Design	Good	Better

Which One Should You Buy?

Choose Native M1 if:

✔ Budget is limited

✔ Basic purification is sufficient

Choose Native M2 Pro if:

✔ You want smart features

✔ You value convenience

✔ You want touch dispensing

✔ You want battery backup

✔ You enjoy app-based monitoring

Native M2 Pro vs Kent Water Purifiers

Kent is one of India’s most recognized water purifier brands.

However, the Native M2 Pro focuses on solving different customer pain points.

Category	Native M2 Pro	Typical Kent Models
Smart Monitoring	Yes	Limited
App Features	Yes	Limited
Touch Dispensing	Yes	Usually No
Battery Backup	Yes	Limited
No Service Promise	Yes	No
Warranty Coverage	Strong	Varies
Smart Diagnostics	Yes	Limited

Which Is Better?

Kent remains a trusted option.

However, buyers prioritizing:

Smart technology
Lower maintenance
App control
Real-time diagnostics

may find Native M2 Pro more appealing.

Long-Term Ownership Cost Analysis

The purchase price is only part of the equation.

Let’s compare long-term costs.

Traditional RO Example

Expense	Estimated Cost
AMC	₹3,000/year
Filter Changes	₹2,000/year
Service Visits	₹500/year
Total Over 2 Years	₹11,000+

Native M2 Pro Example

Expense	Estimated Cost
Initial Purchase	Higher
Service Cost (First 2 Years)	₹0
AMC	₹0
Warranty Coverage	Included

After Two Years

The brand offers a filter refresh package for approximately ₹5,000.

This includes:

✔ Filter replacement

✔ Servicing

✔ Warranty renewal

for the next two years.

This predictable maintenance model can simplify ownership costs.

Frequently Asked Questions (FAQ)

Is Native M2 Pro worth buying in 2025?

Yes. It is one of the most feature-rich smart water purifiers currently available, especially for users seeking low maintenance and advanced monitoring.

Does Native M2 Pro require servicing?

The company states that the purifier does not require servicing for the first two years under normal usage conditions.

Is Native M2 Pro suitable for borewell water?

Yes. The purifier is designed to work with borewell, tanker, municipal, and tap water sources.

Does Native M2 Pro have battery backup?

Yes. Users can dispense stored water during power outages using the built-in backup system.

What is the storage capacity?

The purifier includes an 8-litre storage tank suitable for families of up to four members.

Does Native M2 Pro improve water taste?

The combination of Copper, Alkaline, and Mineraliser technology is intended to improve taste while maintaining purification standards.

Is installation free?

Yes. Free installation is included, though additional accessories may incur extra charges depending on site requirements.

Final Verdict: Should You Buy The Native M2 Pro Water Purifier?

After thoroughly evaluating features, specifications, smart capabilities, maintenance promises, warranty coverage, and customer feedback, the answer is clear.

The Native M2 Pro Water Purifier Review (2025) is not just another RO system.

It is designed for modern households that want:

✔ Safe drinking water

✔ Smart monitoring

✔ Lower maintenance headaches

✔ Better ownership experience

✔ Long-term value

The standout features remain:

🏆 Real-Time TDS Monitoring

🏆 Touch Dispensing

🏆 Built-In Battery Backup

🏆 2-Year No-Service Promise

🏆 2-Year Unconditional Warranty

🏆 App-Based Diagnostics

While the upfront cost is higher than entry-level RO purifiers, the reduced maintenance burden and premium feature set help justify the investment.

Our Overall Rating

⭐⭐⭐⭐⭐ 4.5/5

Recommended For

✅ Families of 3-6 members

✅ Borewell water users

✅ Tanker water users

✅ Smart home enthusiasts

✅ Buyers seeking low maintenance ownership

Final Recommendation after Native M2 Pro Water Purifier Review (2025)

If you want a future-ready water purifier that combines advanced purification with smart technology and lower maintenance costs, the Native M2 Pro is one of the strongest options currently available in its category.

Check Latest Price on Amazon

Native M2 Pro Water Purifier by Urban Company | Preset Touch Disp…

[𝐍𝐞𝐰] 𝐈𝐧-𝐛𝐮𝐢𝐥𝐭 𝐏𝐨𝐰𝐞𝐫 𝐁𝐚𝐜𝐤𝐮𝐩: Dispense stored water using touch-screen free-flow dispensing, even during power outages, t…
[𝐍𝐞𝐰] 𝐓𝐨𝐮𝐜𝐡-𝐬𝐜𝐫𝐞𝐞𝐧 𝐝𝐢𝐬𝐩𝐞𝐧𝐬𝐢𝐧𝐠, 𝐜𝐮𝐬𝐭𝐨𝐦𝐢𝐬𝐚𝐛𝐥𝐞 𝐩𝐫𝐞𝐬𝐞𝐭 𝐦𝐨𝐝𝐞𝐬: Modern touch-screen backlit display, with preset modes for gla…
[𝐍𝐞𝐰] 𝐒𝐦𝐚𝐫𝐭 𝐑𝐞𝐚𝐥-𝐓𝐢𝐦𝐞 𝐌𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠 & 𝐅𝐢𝐥𝐭𝐞𝐫 𝐇𝐞𝐚𝐥𝐭𝐡 𝐂𝐡𝐞𝐜𝐤: Track your input and output water TDS, filter health, activity a…

₹18,699.00

Buy on Amazon

Internal links to other articles like:

Native M2 Pro Warranty Review

Native M2 Pro vs Native M1

Native M2 Pro Filter Replacement Cost

Native M2 Pro Installation Guide